Return Policy
This Return Policy outlines the conditions under which you may request a refund for digital products purchased from Dynambeaut.
1. Digital Products
All products sold on dynambeaut.world are digital downloads, including 30-day habit challenge templates, PDF roadmaps, and access to online tracking tools. No physical items are shipped.
2. Right of Withdrawal
Under EU consumer protection law, you have the right to withdraw from a purchase within 14 days of the transaction date without providing a reason. However, this right does not apply once digital content delivery has begun with your prior express consent and acknowledgment that you lose your right of withdrawal.
3. Refund Eligibility
We may issue a refund under the following circumstances:
- You request a refund within 14 days of purchase and have not downloaded or accessed the digital product
- The digital product file is corrupted or cannot be opened due to a technical issue on our end
- You were charged incorrectly or received a duplicate charge
- The product description significantly differs from what was delivered
4. Non-Refundable Situations
Refunds are generally not available when:
- The digital product has been downloaded or accessed
- More than 14 days have passed since the purchase date
- You simply changed your mind after using the product
- The product functions as described but did not meet personal expectations
5. How to Request a Refund
To request a refund, contact us with the following information:
- Your full name and email address used for the purchase
- Order date and product name
- Reason for the refund request
Send your request to help@dynambeaut.world or through our contact page. We aim to respond within 5 business days.
6. Refund Processing
Approved refunds are processed to the original payment method within 7 to 14 business days. The timing of the refund appearing in your account depends on your payment provider.
7. Access Revocation
Upon approval of a refund, access to the digital product and any associated online tools will be revoked. You agree to delete any downloaded files received as part of the purchase.
8. Technical Issues
If you experience technical difficulties with a product, please contact us before requesting a refund. We will make reasonable efforts to resolve the issue, which may include providing a replacement file or alternative access method.
9. Contact Information
Dynambeaut
Päivärinteentie 10, 58180 Ihamaniemi, Finland
Email: help@dynambeaut.world
Phone: +358 40 125 8992
10. Changes to This Policy
We may update this Return Policy from time to time. Changes will be posted on this page with an updated revision date.